Winners of the 2009 Governor’s Five Star Award for Customer Excellence (FACE) were announced last night (4 November) at a Government House function.
Selected from 93 nominees, this year’s winners are Deputy Chief Secretary Franz Manderson, Chief Inspector Angelique Howell, Environmental Health Officer Sydney Moore, Biohazard Waste Collector Clive Bennett and Cayman Brac Department of Sports’ Harold Sanford.
Congratulating everyone, HE the Governor Stuart Jack, CVO, said the fact that so many civil servants received nominations, confirmed that customers still receive some quality service.
“The list also endorses the point that good customer service never fails to make a positive impression,” he continued.
Governor Jack encouraged civil servants to keep building upon their successes, “particularly during these challenging times when a smiling face, a courteous approach and willing hands can make all the difference.”
Also speaking at the event, Chief Secretary Donovan Ebanks told civil servants to hold their heads high, despite the challenges.
“Being a civil servant is seldom easy. So often, particularly in this ongoing period of economic stress, we become the scapegoats, widely accused of being overpaid and under worked,” he said.
“But there is an awesome amount of commitment, experience and skill in our civil service—a fact that gains special visibility whenever we work our way through national crises such as hurricanes Ivan and Paloma.”
See what others say about the winners and read their reaction to customer service excellence at www.face.gov.ky.
